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What Our Clients Are Saying

As an owner in The Lakes and a committee member on the body corporate, I have known Lucy Ewens for many years now; together we have seen the “Resort” transform into more of a residential paradise. Lucy has always been a complete professional; a lady who always has the best interest of the owners at heart working tirelessly to ensure that we are all getting the best value for our dollar, a reliable contact that follows through on everything that she has promised and for me personally somebody that I can trust to answer my questions, address my concerns and make me feel that my voice matters. I for one am very grateful that she is our representative. All owners need a Lucy Ewens! TCM Strata in general have also shown themselves to be a profession organisation that represents their clients to a very high degree. I am constantly informed of all events that may affect me as an owner with regular correspondence via email and post. Thank you Lucy!

Jason R Somerset Lake Apartments (The Lakes) Read More

I highly recommend Samantha Remmington as a Body Corporate Manager. As chair of the Committee for Tranquility, an apartment complex in Palm Cove, she is doing an excellent job in this position and is surely an asset to the organisation TCM Strata whom employs her. She excels in both her verbal & written communication skills, is extremely organised, can work independently and is able to effectively multitask to ensure all projects are completed in a timely manner. She is always willing to offer her assistance, very reliable, and serves our committee very well. I was not surprised to hear she was nominated for the SCA Young Strata Manager Award 2017, and though surely other nominees will be strong candidates too, she will be hard to beat!

Peter V Tranquility Read More

I have been an owner and committee member of Tinaroo Apartments in The Lakes Resort for over 15 years. In recent years we have had the services of Kylie Bean. Being an owner that lives interstate and not having the opportunity to visit my property much at all, I have had to rely heavily on good Body Corporate Managers to keep myself and the Committee abreast of issues in order to navigate our way through the many challenges we have faced. I am pleased to say Kylie and TCM Strata have been quite attentive and communicate very well with the Committee giving me personal confidence our interests are being looked after. I find Kylie totally professional and thorough and would not hesitate recommending her and the TCM Strata team to any Body Corporate or property owner looking for quality managers.

David L Tinaroo Apartments (The Lakes) Read More

We have had the pleasure of working with Lucy at TCM Strata for just over 12 months. We are new to the industry and Lucy has been a key person we have had to rely on in understanding and managing a community titled scheme. Lucy has a wealth of knowledge and is always happy to assist promptly, no matter how big or small the issue. She is very easy to deal with, she is extremely friendly and approachable and remains professional at all times. We look forward to continuing to work with Lucy into the future.

Kellie H Portlinks (Plantation Resort), Port Douglas Read More