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What Our Clients Are Saying

I have been an owner and committee member of Tinaroo Apartments in The Lakes Resort for over 15 years. In recent years we have had the services of Kylie Bean. Being an owner that lives interstate and not having the opportunity to visit my property much at all, I have had to rely heavily on good Body Corporate Managers to keep myself and the Committee abreast of issues in order to navigate our way through the many challenges we have faced. I am pleased to say Kylie and TCM Strata have been quite attentive and communicate very well with the Committee giving me personal confidence our interests are being looked after. I find Kylie totally professional and thorough and would not hesitate recommending her and the TCM Strata team to any Body Corporate or property owner looking for quality managers.

David L Tinaroo Apartments (The Lakes) Read More

Brian Uy has impressed me with his thoroughness and determination to get the job done and get it right. His handling of a difficult and potentially contentious drainage problem with neighbouring properties was exemplary. Every service he has provided through research, communication, and implementation has been of the same very high standard. I look forward to our association for many years to come.

Santo R Palm Villa Read More

As the appointed Committee Liaison for our 31 Lot Scheme, I have sought guidance and assistance from our Portfolio Manager, Kylie Bean when having to deal with an array of contentious & complex issues that have arisen due to disagreements between committee members and owners in respect of compliance & maintenance, financial expenditure, in addition to Rental Agents in respect of problematic residential tenancies and the application of applicable legislation. It was imperative that these issues were dealt with both professionally and diplomatically in order to promote a harmonious community. Kylie Bean has been an impartial voice of reason and has always provided sound and sensible advice. Kylie has done an outstanding job managing what has sometimes been extraordinary and time consuming situations requiring great attention to detail and we are extremely grateful for that. Kylie has an extensive knowledge of body corporate legislation and I have found her advice to be consistently helpful and accurate. I have even on occasion sought legal advice from a solicitor specialising in body corporate law, whom reaffirmed the advice Kylie had given. Kylie is respectful when dealing with Committee Members, Owners, Managing Rental Agents and other stakeholders, even when disagreements occur between those parties and tensions escalate, Kylie remains supportive and makes herself available to help address any problem large or small with a sincere intention to resolve the issues. I have no hesitation whatsoever in providing a well deserved testimonial in recognition and praise of this certified strata manager and her support team at TCM Strata.

Jade V The Winston Read More

As chairperson of Esplanade Retail, I have great admiration for Peta Balmer and the TCM team. Our scheme has been well satisfied with regards to all aspects including advice, committee meetings and accounts. We as a committee have no hesitation in recommending Peta and TCM Strata.

Arthur B The Esplanade Retail Centre (Trilogy, Cairns) Read More