Contact Us

Business Hours:	8.30am – 5.00pm weekdays
Telephone:	(07) 4031 7877
Facsimile:	(07) 4031 5762
International:	+61 7 4031 7877

Office Address

Level 3 / Cairns Central Plaza

58-62 McLeod Street
(Cnr McLeod and Aplin Streets)
Cairns QLD 4870

Postal Address

PO Box 5332
CAIRNS QLD 4870

Email Enquiries

General Enquiries:	info@tcmstrata.com
Account Enquiries:	accounts@tcmstrata.com
Supplier Invoice Submissions:	invoices@tcmstrata.com

Emergency Contacts

In case of a life threatening emergency, please call Fire, Police or Ambulance on 000.

For noise you believe is excessive, please call Cairns Police on 07 4030 7000 or your local police number.

For power line issues, please contact Ergon Energy on 13 16 70.

After Hour Trade Emergencies

For plumbing - call FNQ Plumbing on 0487 919 698

For fire alarms and equipment - call Northern Fire Systems on 07 4041 3322 / Trinity Fire Services on 07 4031 3077

For a locksmith - call Tom Cowles Locksmiths on 07 4031 1667 / Troy Cummings Locksmiths on 07 4035 4308

For electricians - please use those available 24hrs at your location.

All Other After Hour Emergencies

Please call TCMStrata's after hours mobile service on 0417 727 431

Please note that callout charges apply for the use of this service.

Any associated costs will be borne by the caller and would require recovery from the Body Corporate (if applicable), which will occur promptly according to the arrangements your building has with Lot owners and Tenants.

TCM Rentals

Are you looking for a Property Manager who has a close and proactive working relationship with your Body Corporate Manager?

Please contact TCMRentals for a free competitive quote.

Contact:	Ben Lee Long
Address:	Level 3 / Cairns Central Plaza, 58-62 McLeod Street, Cairns QLD 4870
Email:	rentals@tcmrentals.com.au
Phone:	(07) 4030 0222
Mobile:	0428 122 822
Fax:	(07) 4031 5762

Or visit the website for more information: www.tcmrentals.com.au

SCA Queensland
Our staff are proud members of Strata Community Australia with all Portfolio Managers being Accredited or Certified Strata Community Managers.

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What Our Clients Are Saying

Having been a committee member and treasurer for over 7 years, my regard for TCM Strata is very high. Their prompt and professional attention and advice to any issues can not be faulted. A great organisation to deal with!

Les T Chapel Avenue Read More

TCM Strata have operated as managers of my complex for the last few years. I am happy to say that our Body Corporate Manager, Kylie Bean has supported the committee for all of the essential decisions we've had to make and has regularly inspected the Lakes to assist committee members who are not resident occupiers or living in the same location. I thank you for your services and gracious contributions as our manager.

Wendy P Moondarra Apartments (The Lakes) Read More

I am the current Chairperson of a Body Corporate Committee for a large residential complex in Cairns and have held various committee roles for this complex since 2011. Peta Balmer of TCM Strata has managed the Body Corporate function on behalf of our committee throughout this period. Since January 2015 my wife and I have been Onsite Managers for medium sized tourism accommodation complexes in the Cairns region, dealing with our own Committee and Body Corporate Secretariat. Having the experience of both sides of the Community Management & Management Rights arrangements we can confidently convey an appreciation of how competently, impartially and professionally Peta Balmer performs her role on behalf of the schemes that she manages.

Jim T Edge Apartments Read More

I have been involved with TCM Strata for 16 years, currently holding the positions of Secretary/Treasurer for Nirvana CTS 971, in Port Douglas. Samantha Remmington has a great understanding of her position and excellent communication skills. I have witnessed first hand Sam’s excellent people skills and the way in which she can calm a potentially volatile setting and turn it around to become a positive and pleasant experience for all. Sam’s ability to liaise with property owners in a respectful, patient and an extremely knowledgeable manner results in owners' complete confidence in Sam and the Body Corporate processes, in turn Body Corporate meetings run so much smoother than may have been expected. A truly exceptional talent and a remarkable achievement. No question is ever too foolish or difficult, nor does it faze her how many times a question is repeated, Sam’s patience never wavers, and each question is correctly answered and explained in detail until property owners understand and are satisfied. This is Sam “going the extra mile”. Nothing is too much bother. Due to my confidence in Sam's abilities, I have been happy to recommend Sam and TCM Strata to other schemes in the Far North who may be looking to make a change in management. Sam's knowledge is outstanding, especially for one so young, along with her professionalism and positive and friendly attitude, Sam is indeed a very impressive Body Corporate Portfolio Manager and a very competent employee. It is always a pleasure to do business with her.

Debra T Nirvana Read More